Privacy Policy | YoVia Pet Products

Last updated: August 26, 2026

Who We Are

YoVia Pet Products Co., Ltd. (“YoVia”, “we”, “us”) is a China-based manufacturer and exporter of cat litter and other pet products, serving business customers worldwide. Our website is https://yoviapetproducts.com. This Privacy Policy explains what personal information we collect through this website, why we collect it, and the rights you have over it. YoVia Pet Products Co., Ltd. — No.299 Chongqing Middle Rd., Qingdao, Shandong, China. Email: Sales@YoViaPetProducts.com.

Information We Collect

Inquiry and contact data — when you submit our contact or quotation forms, or email us, we receive your name, company name, email address, phone number, and any message content you provide.
Business correspondence data — communications you exchange with our sales team in the course of a business relationship.
Usage data — standard technical information such as IP address, browser type, pages visited, and referring URL, collected through server logs and cookies (see our Cookie Policy).

We do not knowingly collect information from anyone under 16 years of age. Our website is intended for business users.

How We Use Your Information

To respond to your inquiries and provide quotations, samples, and product information;
To negotiate and perform supply, private-label (OEM), and manufacturing agreements with you;
To send you updates about products or orders you have asked about (we do not send unsolicited bulk email);
To improve our website, analyze traffic, and prevent abuse;
To comply with legal and export-control obligations.

Legal Basis for Processing (GDPR / UK GDPR)

Where the EU or UK GDPR applies, we process personal data: (a) to take steps at your request prior to entering into a contract, or to perform a contract with you; (b) where necessary for our legitimate interests in operating and improving our business and website, subject to your rights; (c) to comply with legal obligations; or (d) on the basis of your consent, where given, which you may withdraw at any time.

Cookies and Similar Technologies

We use cookies and similar technologies to keep the website functioning and to understand how it is used. For details, including how to control cookies, please see our Cookie Policy.

Sharing and International Transfers

We do not sell or rent personal information. We share data only with: service providers that host our website and enable email and form delivery (under contractual confidentiality obligations); logistics and customs partners where necessary to fulfill your order; and authorities where required by law. Because we are based in China, your information may be transferred to and processed in China and other jurisdictions. Where the GDPR applies, such transfers are safeguarded by appropriate measures, including standard contractual clauses where required.

Data Retention

We keep inquiry data for as long as needed to handle your request and potential follow-up; customer correspondence for the duration of the business relationship and applicable limitation periods; and server logs for a limited security period. You may ask us to delete your data earlier (see below).

Your Rights

GDPR/UK GDPR: access, rectification, erasure, restriction, objection, portability, and the right to lodge a complaint with your supervisory authority.
CCPA/CPRA (California): the right to know, delete, and correct personal information, and to not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any right, email Sales@YoViaPetProducts.com. We respond within a reasonable period and may verify your identity first.

Security

We use HTTPS encryption, access controls, and reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with a revised “last updated” date.

Contact Us

Questions about this policy or our data practices: YoVia Pet Products Co., Ltd. — No.299 Chongqing Middle Rd., Qingdao, Shandong, China. Email: Sales@YoViaPetProducts.com.